How to Register Devices with SUBTEL: A Step-by-Step Guide

Registering wireless and telecommunication devices in Chile requires compliance with the rules established by the Subsecretaría de Telecomunicaciones (SUBTEL). The process ensures that every device marketed in Chile meets technical, safety, and spectrum-use standards. Following Resolution Exenta Nº 737 (2025), manufacturers, importers, and distributors must also incorporate QR code labeling and a product verification webpage into their compliance documentation. These updates, enforceable from February 22, 2026, modernize Chile’s system and enhance transparency.

Step 1: Understand SUBTEL’s Role

SUBTEL regulates the use of the radio spectrum and sets technical parameters for telecommunication and wireless devices. However, under the new framework established by Resolution Exenta Nº 737 (2025), SUBTEL does not directly review or approve individual product submissions. Instead, manufacturers and importers must issue a Declaration of Conformity (DoC) confirming compliance with all applicable Chilean standards and retain evidence for inspection if requested by the authority.

Step 2: Appoint a Chilean Representative

Foreign manufacturers must appoint a Chilean representative authorized to act as their local contact for regulatory matters. This representative manages compliance documentation, maintains communication with SUBTEL, and ensures that records and webpages linked through QR labels are kept accurate. The representative’s details must appear on the product’s verification page.

Step 3: Prepare Technical Documentation

Before marketing or importing a device, manufacturers must compile a complete technical file demonstrating conformity. Typical documentation includes:

• Accredited test reports showing compliance with Chile’s technical and safety requirements.

• Product datasheets and operating manuals.

• Frequency range and power output data aligned with Resolution Exenta Nº 1985 (2017).

• A signed Declaration of Conformity referencing the applicable SUBTEL resolutions.

These materials remain under the manufacturer’s or importer’s custody and must be made available to SUBTEL upon request.

Step 4: Complete the Declaration of Conformity

Once testing and documentation are complete, the manufacturer or importer must issue a Declaration of Conformity stating that the product complies with all relevant SUBTEL regulations. This declaration serves as the legal basis for marketing the device in Chile. There is no formal submission or approval process by SUBTEL under the current framework. Instead, the responsible party assumes full accountability for accuracy and must maintain the evidence supporting the declaration.

Step 5: Implement QR Labeling and Verification Page

In accordance with Resolution Exenta Nº 737, all compliant devices must feature a visible QR code label on the product or packaging. Scanning the QR code must lead to a dedicated verification webpage displaying essential details: product model, manufacturer, importer, Declaration of Conformity reference, and Chilean representative contact information. This webpage is created and maintained by the manufacturer or its authorized provider—not by SUBTEL—and must remain accessible for as long as the product is available in Chile.

Step 6: Maintain and Update Compliance Records

Manufacturers and importers must monitor any product modifications that could affect compliance, including hardware or firmware changes. If updates occur, a revised Declaration of Conformity and supporting documentation must be prepared. QR-linked webpages should also be updated to reflect the latest information. SUBTEL reserves the right to audit or request documentation to verify ongoing compliance.

Step 7: Prepare for 2026 Enforcement

The QR-based labeling and verification webpage requirements become mandatory on February 22, 2026. Manufacturers and importers should begin implementation early by reviewing documentation, updating labeling, and confirming representative details. After the enforcement date, any product lacking a compliant QR code and corresponding webpage may face customs delays or removal from the market.

Conclusion

Under Chile’s modernized compliance framework, responsibility lies with the manufacturer or importer to demonstrate and maintain conformity. By issuing a Declaration of Conformity, implementing QR-based traceability, and keeping transparent records, companies can ensure smooth market access and compliance with Resolution Exenta Nº 737 (2025) and Resolution Exenta Nº 1985 (2017). Early preparation will help avoid disruptions when the new system takes full effect in 2026.

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